Privacy & Policy

Welcome to Mentor Learner. This Privacy & Policy explains how we collect, use, disclose, store, and protect your personal information when you use our platform that connects teachers and students for home tuition, online tuition, mentoring, and learning services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy & Policy.

To provide and maintain our services effectively, we may collect the following types of information:

* We collect only the information reasonably necessary to operate the platform and connect users.

We use the personal information we collect for the following business and operations purposes:

• To create, verify, and maintain user accounts.
• To match students with relevant local teachers.
• To handle billing, payment, and subscription plans.
• To support client messaging and coordinate tuition schedules.
• To optimize and improve platform functionality.
• To diagnose technical issues and offer customer support.
• To prevent spam, fraudulent listings, and security breaches.
• To comply with legal obligations and regulatory orders.

We process your personal data in accordance with applicable laws in India based on the following grounds:

We do not sell, rent, or trade your personal information. However, we may share limited data with trusted third parties in the following scenarios:

We may also compile and publish aggregate, anonymized data for platform performance research, analytics, or promotional marketing campaigns.

The security of your personal data is a priority. We implement reasonable technical, operational, and physical safeguards:

• SSL/TLS encryption for all data in transit.
• Password hashing algorithms for user credentials.
• Access control protocols restricting database entries.
• Periodic backups and platform logs monitoring.
• Regular vulnerability and system security reviews.

Please remember that users are responsible for protecting their account login details. While we strive to maintain robust security, no online system can guarantee absolute safety.

We use cookies and similar tracking identifiers to customize your platform experience. Our cookies fall into the following categories:

You can configure your browser to reject cookies. However, disabling essential or functional cookies may limit access to specific features of our platform.

Subject to applicable local legislation, users maintain rights regarding their personal data:

• Right to Access: Request a copy of the data we hold.
• Right to Correction: Request edits to correct outdated files.
• Right to Deletion: Request account and data erasure.
• Right to Restrict: Halt processing under specific terms.
• Withdraw Consent: Rescind processing approvals given.
• Data Portability: Retrieve structural records (where applicable).
• Opt-out: Remove name from marketing contact lists.

To request actions on your privacy rights, please reach out via email. Note that we may verify user identity before processing credentials edits.

We retain personal data only as long as necessary to provide matching and tuition services, resolve platform disputes, prevent fraudulent profiles, maintain server logs, and comply with state statutory audits.

When data is no longer necessary under these conditions, we securely wipe database files or fully anonymize the records.

Mentor Learner matches mentors and students, including minors. However, minor student accounts must be created and operated under parental or legal guardian supervision.

We collect only the educational profile data required to match students with mentors. Parents or guardians may contact us to inspect, correct, or request deletion of a minor student’s personal records.

While the platform primarily operates in India, your information may be processed on servers and shared with trusted service providers located outside India where necessary to host the platform.

We ensure that any international transfers are conducted with appropriate safeguards and comply with applicable local data protection regulations.

We may revise this Privacy & Policy from time to time. The updated version will be marked with a new “Last updated” date and posted directly on this page.

If we make material changes, we will alert users through email notifications or notices posted on the homepage of the platform before changes go into effect.